DBS iBanking: Modern Banking Experience
What banks aim to provide is not only the quality of products they can give. Rather, they make it a goal to give the best banking experience to every customer. Thanks to digital services where things become easier to connect with, including banking services.
DBS, one of the trusted banks in Singapore, adapted the digital platform, allowing them to connect and reach customers conveniently. In this article, we’ll be discussing more DBS iBanking.
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What is iBanking?
Have you ever found yourself in the late hours of the day wanting to access your bank account? But if you’re going to do that, you’ll have to get in the car and drive to the nearest branch. It’s already past the regular banking hours, so you’re not even sure if it’s still open by the time you arrive. Of course, it could be the case now but worry no more!
With the help of modern technology, banking is now easier! Through online banking, you can now access and manage your bank transactions with ease. This service allows users to make transactions anytime, anywhere. All you need is a device of your choice and an internet connection!
Convenience is one of the most significant benefits of using iBanking. Thus, it provides an excellent banking experience to customers. You can now track and check your account daily to keep it safe. You can also open an account, transfer funds, deposit money, pay the bills, and many more! What else can we ask for when banking can now be this convenient, fast, and efficient?
It is why DBS iBanking is a must! Now known as Digibank, this is the online banking service offered by the best bank in Singapore. DBS Singapore iBanking offers all the transactions that we mentioned earlier.
Let me tell you more about the fast-growing popularity of DBS iBanking and why you should also sign up now!
Why Choose DBS Singapore Bank?
History and Achievements
It is not an exaggeration when we tell you that DBS is the best bank in Singapore! In 1986, a small group of individuals established DBS. They were important people who financed the growing industries of the country. As Singapore was a young nation at that time, they needed the support that DBS offered.
As early as 1997, DBS started its internet banking. They have realized very early on how online banking can be helpful to their customers. They have been improving this feature ever since then to make banking simple for clients.
In 2016, DBS got the title of the World’s Best Digital Bank. They believe that future banks would look more like this than the traditional ones. And this became their power move because, in 2019, they held three global best bank awards. So, for three straight years, DBS achieved the World’s Best Bank Award.
If that still doesn’t convince you, currently, DBS is the largest bank in Southeast Asia. It is also known as the leading financial services in Asia. For eight years, it has been Singapore’s most valuable brand. And for 11 consecutive years, DBS received the Safest Bank in Asia award from Global Finance.
These are only several of the most outstanding achievements of DBS, showing how trustworthy and well perceived DBS is. But of course, to see is to believe, so let me tell you about the different features that their iBanking offers.
DBS iBanking Services
DBS internet banking is an online service that you can access anytime and anywhere. Gone are the days you have to drive to an actual bank to do any banking service.
DBS offers a 24/7 service so that you can open your account at any time. This helpful tool is easy to use because of the simple yet straightforward design of the website or app.
DBS iBanking offers more than 150 online banking services available at your fingertips. Here are some of the few notable and most used features of DBS online banking:
- Apply for New Account
- Apply for New Credit Card
- Check Account Balance
- Manage Cheques
- Manage Investments
- Pay Bills
- Plan for Financial Future
- Redeem Rewards
- Transfer Money
Using this app, you can even apply for different types of accounts. There’s DBS Savings Account, DBS Multiplier Account, DBS Remix eSavings Plus, and more!
It can be local or overseas for transferring money, and you can do it instantly. And finally, redeeming rewards is possible when you’re using their online banking!
These are only some of the services that the online banking of DBS offers. So now, let’s get to the essential part of iBanking services.
What are the beneficial features of using DBS internet banking? Let’s discuss that.
DBS iBanking Features
Earlier, we mentioned that online banking has many benefits. We’ve discussed how easy and convenient it is to use. Also, how fast the transactions would be since it’s all done through the internet. But there is a difference when it comes to the services offered by each bank.
With DBS, they ensure the quality of the customer’s experience and its wide variety of banking services! As a bank that started their online banking early, they had a lot of time for improvements. It’s why they know a lot when it comes to excellent online banking service.
When it comes to the layout of their application, they offer more exciting and new features! With the current technology, these features are now made possible. Here are some of the improvements in their application that can make our iBanking easier:
- Digibank OTP: DBS iBanking offers an added security feature to ensure your data is safe. Once you’ve registered your phone number, DBS iBanking can now send you a one-time password.
- eStatement: Instead of using traditional paper, eStatements are electronic and virtual. It’s a convenient and clean way of viewing your monthly statements online and at any time.
- PayLah!: This is a personal mobile wallet made by DBS. Since going cashless is the new hype, you can use this like how you would use a wallet. You can store money here, pay for things you buy, do a fund transfer, and many more!
- Peek Balance: This allows the users to check the balance of their preferred DBS account. No logins required, all you have to do is swipe through your DBS accounts, and you’ll see the balance already!
- Personalized Profile: With this, you can customize your profile the way you liked it! You can put your preferred nickname and profile picture on your DBS iBanking account.
- Quicklinks: This feature allows users to create a shortcut on their mobile phones. Select your favourite mobile banking service and make a shortcut for it for easier access!
- Transaction Alerts: For security purposes, DBS sends alerts for every transaction your account makes. It can either be through an email or an SMS, depending on your preference.
- Touch ID: Another way to make sure that your account is safe and secure while still making it easy and quick to use is Touch ID. This way, it’ll allow mobile users to use their fingerprints to log in to their accounts.
- SMS Banking: By sending the keyword of your transaction of choice to 77767, you can now access them through SMS. You will receive a reply depending on the keyword command you choose.
How to Create a DBS iBanking Account?
With all the facts given, there’s no doubt that DBS is doing a great job. This Singaporean banking corporation is not only the best in Singapore but also in the whole of Asia. They’ve also managed to compete with global banks and won as the World’s Best Bank!
If you would like to know how to register for DBS iBanking, there are two ways to do it. If you’re planning to make one, get ready to make your life a lot easier! It is a decision you won’t regret!
For non-DBS bank users, you need to apply for a DBS bank account. You can do this by bringing the required paperwork to a DBS bank branch.
Yet, for DBS account holders, there are two ways for you to choose from. To create an iBanking account, you can either register through the DBS website or mobile app.
Website Online Registration
Here are the simple steps to do the DBS iBanking online registration:
Step 1: Go to the DBS website and click on the “Get Started”.
Step 2: Input your identification type and date of birth.
Step 3: Type your PIN and card number to complete the authentication.
Step 4: Input your details and your User ID and account PIN.
Remember to review all the information to make sure it’s correct. Confirm the contact details such as phone number and email address. Then you can now submit it to complete the registration.
Mobile Application Registration
DBS Mobile app is available in both App Store and Play Store. Follow these easy steps after downloading the app:
Step 1: Launch the app and click “more” to begin.
Step 2: Click on the “apply” button, then proceed to “new to Digibank.”
Step 3: Select your identification type and date of birth.
Step 4: Input your identification number. You can use the Singpass Face Verification or type in your PIN and card number. You can now create your account by adding details such as your User ID and PIN.
Step 5: After making sure that all the information is correct, verify your contact details. Tap on “confirm” to complete your registration.
How to Contact DBS
It is unavoidable that we want to ask for help or guidance when something is confusing. There are several ways to contact DBS. Here is the DBS hotline list of phone numbers you can use to make a call
- Lost Cards or Fraud: 1800 339 6963
- Phone Banking: 1800 111 1111
- Wealth Management Phone Banking: 1800 221 1111
- Loans: 6333 0033
You can also try Digibot to receive live chat assistance. This online chat support can answer your questions if you don’t want to give them a ring. It can connect to a live chat agent and is available 24/7, so chat away.
Modern technology offers us convenience and efficiency. All we have to do is embrace it! Just like what DBS did to provide a better and safe customer experience.