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DBS iBanking: Modern Banking Experience

What banks aim to provide is not only the quality of products they can give. Rather, they make it a goal to give the best banking experience to every customer. Thanks to digital services, things, including banking services, become easier to connect with. 

DBS, one of the trusted banks in Singapore, adopted the digital platform, allowing them to connect and reach customers conveniently. In this article, we’ll be discussing more DBS iBanking services.

Table of Contents

What is iBanking?

Have you ever found yourself in the late hours of the day wanting to access your bank account? But if you’re going to do that, you’ll have to get in the car and drive to the nearest branch. It’s already past the regular banking hours, so you’re not even sure if it’s still open by the time you arrive. Of course, it could be the case now, but worry no more! 

With the help of modern technology, banking is now easier! You can now easily access and manage your bank transactions through online banking. This service allows users to make transactions anytime, anywhere. All you need is a device of your choice and an internet connection!

Convenience is one of the most significant benefits of using iBanking. Thus, it provides an excellent banking experience to customers. You can now track and check your account daily to keep it safe. You can also open an account, transfer funds, deposit money, pay the bills, and many more! What else can we ask for when banking can now be this convenient, fast, and efficient?

It is why DBS iBanking services is a must! Now known as Digibank, this is the online banking service offered by the best bank in Singapore. DBS Singapore iBanking offers all the transactions that we mentioned earlier. 

Let me tell you more about the fast-growing popularity of DBS iBanking and why you should also sign up now!

Why Choose DBS Singapore Bank?

History and Achievements

It is not an exaggeration we tell you that DBS is the best bank in Singapore! In 1986, a small group of individuals established DBS. They were important people who financed the growing industries of the country. Singapore was a young nation then, so they needed the support that DBS offered. 

As early as 1997, DBS started its internet banking. They have realized very early on how online banking can be helpful to their customers. Since then, they have been improving this feature to simplify banking for clients. 

In 2016, DBS got the World’s Best Digital Bank title. They believe future banks would look more like this than the traditional ones. And this became their power move because, in 2019, they held three global best bank awards. So, for three straight years, DBS achieved the World’s Best Bank Award. 

If that still doesn’t convince you, currently, DBS is the largest bank in Southeast Asia. It is also known as the leading financial service in Asia. For eight years, it has been Singapore’s most valuable brand. For 11 consecutive years, DBS received the Safest Bank in Asia award from Global Finance. 

These are only several of the most outstanding achievements of DBS, showing how trustworthy and well-perceived DBS is. But of course, to see is to believe, so let me tell you about their iBanking’s different features.

DBS iBanking Services

DBS Internet banking is an online service you can access anytime and anywhere. Gone are the days when you must drive to an actual bank to do any banking service. 

DBS offers a 24/7 service, so you can open your account anytime. This helpful tool is easy to use because of the simple yet straightforward design of the website or app. 

DBS iBanking services offer more than 150 online banking services available at your fingertips. Here are some of the few notable and most used features of DBS online banking: 

  • Apply for New Account
  • Apply for New Credit Card
  • Check Account Balance
  • Manage Cheques
  • Manage Investments
  • Pay Bills
  • Plan for Financial Future
  • Redeem Rewards
  • Transfer Money

Using this app, you can even apply for different types of accounts. There’s a DBS Savings Account, DBS Multiplier Account, DBS Remix eSavings Plus, and more! 

It can be local or overseas for transferring money, and you can do it instantly. And finally, redeeming rewards is possible using their online banking! 

These are only some of the services that the online banking of DBS offers. So now, let’s get to the essential part of iBanking services.

What are the beneficial features of using DBS Internet banking? Let’s discuss that. 

DBS iBanking Features

Earlier, we mentioned that online banking has many benefits. We’ve discussed how easy and convenient it is to use. Also, how fast the transactions would be since it’s all done through the internet. But there is a difference when it comes to the services offered by each bank. 

With DBS, they ensure the quality of the customer’s experience and its wide variety of banking services! As a bank that started online banking early, they had a lot of time for improvements. That’s why they know a lot about excellent online banking services. 

Regarding the layout of their application, they offer more exciting and new features! With the current technology, these features are now made possible. Here are some of the improvements in their application that can make our iBanking easier: 

What to look out for in DBS iBanking Services?

  • Digibank OTP: DBS iBanking offers an added security feature to ensure your data is safe. Once you’ve registered your phone number, DBS iBanking services can now send you a one-time password. 
  • eStatement: Instead of using traditional paper, eStatements are electronic and virtual. It’s a convenient and clean way of viewing your monthly statements online and at any time. 
  • PayLah!: This is a personal mobile wallet made by DBS. Since going cashless is the new hype, you can use this like how you would use a wallet. You can store money here, pay for things you buy, do a fund transfer, and many more!
  • Peek Balance: This allows users to check their preferred DBS account balance. No logins are required; you must swipe through your DBS accounts, and you’ll see the balance already!
  • Personalized Profile: With this, you can customize your profile how you like! You can put your preferred nickname and profile picture on your DBS iBanking account.
  • Quicklinks: This feature allows users to create shortcuts on their mobile phones. Select your favourite mobile banking service and make a shortcut for easier access! 
  • Transaction Alerts: DBS sends alerts for every transaction your account makes for security purposes. Depending on your preference, It can be through an email or an SMS. 
  • Touch ID is another way to ensure your account is safe and secure while still making it easy and quick to use. This will allow mobile users to use their fingerprints to log in to their accounts. 
  • SMS Banking: By sending the keyword of your transaction of choice to 77767, you can now access them through SMS. You will receive a reply depending on the keyword command you choose. 

How to Create a DBS iBanking Account?

With all the facts given, there’s no doubt that DBS is doing a great job. This Singaporean banking corporation is not only the best in Singapore but also in the whole of Asia. They’ve also competed with global banks and won as the World’s Best Bank! 

If you want to know how to register for DBS iBanking services, there are two ways to do it. If you plan to make one, get ready to make your life much easier! It is a decision you won’t regret! 

You need to apply for a DBS bank account for non-DBS bank users. You can bring the required paperwork to a DBS bank branch. 

Yet, for DBS account holders, there are two ways for you to choose from. To create an iBanking account, you can either register through the DBS website or the mobile app. 

Website Online Registration 

Here are the simple steps to do the DBS iBanking online registration:

Step 1. Go to the DBS website and click on “Get Started”.

Step 2. Input your identification type and date of birth.

Step 3. Type your PIN and card number to complete the authentication. 

Step 4. Input your details and your User ID and account PIN. 

Remember to review all the information to make sure it’s correct. Confirm the contact details such as phone number and email address. Then, you can now submit it to complete the registration.

Mobile Application Registration

DBS Mobile app is available in both App Store and Play Store. Follow these easy steps after downloading the app:

Step 1. Launch the app and click “More” to begin. 

Step 2. Click the “Apply” button and proceed to “New to Digibank.” 

Step 3. Select your identification type and date of birth.

Step 4. Input your identification number. You can use the Singpass Face Verification or type in your PIN and card number. You can now create your account by adding your User ID and PIN. 

Step 5. After making sure that all the information is correct, verify your contact details. Tap on “confirm” to complete your registration. 

How to Contact DBS

It is unavoidable that we want to ask for help or guidance when something is confusing. There are several ways to contact DBS. Here is the DBS hotline list of phone numbers you can use to make a call 

  • Lost Cards or Fraud: 1800 339 6963
  • Phone Banking: 1800 111 1111
  • Wealth Management Phone Banking: 1800 221 1111
  • Loans: 6333 0033

You can also try Digibot to receive live chat assistance. This online chat support can answer your questions if you don’t want to give them a ring. It can connect to a live chat agent and is available 24/7, so chat away. 

Modern technology offers us convenience and efficiency. All we have to do is embrace it! Just like what DBS did to provide a better and safer customer experience.  

In conclusion,

The article highlights the evolving landscape of banking and financial services in Singapore, focusing on DBS Bank’s commitment to providing convenient and high-quality services to its customers. It emphasises how Singapore’s financial industry has adapted to global and economic changes, offering a wide range of financial solutions to meet the diverse needs of citizens.

DBS Bank remains a trusted institution for various financial services, including savings, online loans, and bill payments. It also acknowledges the emergence of licensed money lending companies in the digital space, providing quick approvals for services like instant cash loans. This competition underscores the dynamism of the financial sector in Singapore.

Ultimately, whether seeking financial support or online cash loan approval, consumers in Singapore have a range of options, reflecting the industry’s responsiveness to changing demands and technologies. DBS Bank’s dedication to convenience and quality positions it as a key player in this dynamicf